I was for long time your developer client. My question. Somewhere between Joomla 3.9.6 and 3.9.10 Your YJ Media Slider crash. It did not work more. No changes on web page. Only update.
My question - do you have capacity to solve this problem? And to find solution - as it is your product. If yes, I have no problem to order again some of developer's plan. If not I need to find other solution. I was very satisfied in past with your support. So hope you will not let me down.
with best regards
Are you sure your are posting in product assigned forum?
What is your CMS version?
: Joomla 3.x
Link to installation
Have you edited any files? If yes tell us which ones.
Is this personal or client website?