For the last two weeks I've been trying to change the e-mail of my profile, with no success. Just because, in the indicated area to do it, there is no e-mail field, just password and domain.
Also, I've tried to contact the support team, and for my surprise there were no replies at all. I've also sent a PM (private message) to Neo and the response was the same: no response!.
First, something so basic should be easy to do (to change de e-mail address) and it can be considered a priority level in terms of security. Imagine if someone is using my current e-mail address without my permission, one of the things I would do is to change this address for the services that uses it. I know that this is not the only thing to do in a situation like this (I know, believe me!), but it is one the things and it is urgent.
Second, this is a private information and belongs to the user, so it must be available for the user at anytime.
I'm sorry, your service in general is high class and I am a fan of your work, but I was really disappointed with the lack of feedback in a so basic but not less important matter.
So, please, can you tell me where to change this information?