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nialldavis 08-11-2017 06:09 PM

Don't have permission to access plugins/system/yjsg/elements/yjsgupdate.php on this s
Hi there,
Trying to make basic changes to the template on my site and I'm getting the above error. I'm a super user on the site and the hosting company have asked if there are any adjustments required on their server?

Amy help greatly appreciated.

Not an expert!

Are you sure your are posting in product assigned forum?: Yes

What is your CMS version?: Joomla 3.x

MySQL Version: 5.x

PHP version: 5.x

Link to installation:

Have you edited any files? If yes tell us which ones.: No

Is this personal or client website?: Personal

arefund 08-12-2017 05:31 AM

Hello nialldavis.
Please try to download the latest version of the plugin and re-install it.
Also please check your folder permissions and make sure they are writable.

nialldavis 08-14-2017 07:26 AM

Thanks for the speedy reply. I tried this already and no luck. The files are writable.
Any other ideas?


arefund 08-15-2017 06:37 AM

Can you please pm me with your admin and cPanel info's so I can take a look.

nialldavis 08-17-2017 11:40 AM

Details sent.

arefund 08-18-2017 06:08 AM

Just checed your admin panel and your Joomla version is not up to date.
Latest version is 3.7.5 and your version is 3.3.6.
Please update Joomla first and then check if you will still have the same issue.

nialldavis 08-21-2017 11:48 AM

Just updated joomla and it's still coming up with the same error?


arefund 08-26-2017 07:20 AM

It looks like you have restrictions on your server and the the save is not allowed.
[Sat Aug 26 11:11:29.166084 2017] [access_compat:error] [pid 480777] [client] AH01797: client denied by server configuration

Please check your server configuration.

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