Trouble with Huru Helpdesk
 

When i run the Huru Helpdesk, becomes this error:

Warning: htmlentities() expects parameter 1 to be string, array given in C:\xampp\htdocs\atendimento\templates\yoububble\se ttings.php on line 127

What it is? The helpdesk works on others templates, but not on yoububble.

Greetings, and welcome to the forums. :)

I installed a copy of Huru Helpdesk I just downloaded, then installed the YouBubble template on the same site. I encountered no errors. Since you are installing locally, what PHP version are you using? What version of Joomla!, and what version of Huru Helpdesk?

hi jaycburton,

PHP: 5.2.1
Joomla! 1.5.15 Stable
Huru Helpdesk 0.88 beta


The problem occurred when click from frontend and New support(huru helpdesk).

Hi - I would recommend upgrading PHP to at least 5.2.9, then test. As I previously mentioned, I did not encounter an error like you did.

I have used Joomla 1.5.15 to test Huru Helpdesk in the past, so you should be okay there. Of course, you should not use that version on a public site as it contains known vulnerabilities.

I don`t know why this error ocurred, but i comment the line 127 of settings.php

/*if($col != "change_font" && $col != "change_css" && $col != "change_menu") {
$my_url .= htmlentities($col) ."=".htmlentities($val) . "&";
}*/

And solved the problem.

Thanks.

Hello there, Im really sorry for bumping old thread, but Im searching for similar information to check in. Can someone help me? Also you can check https://mobilunity.com/blog/sage-consulting-services/ there you will find all information that you need.