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Pre-Sales Questions Have a question about our products? Poste here please.

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Old 05-05-2011, 04:05 AM   #1 (permalink)
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Default renew my developer subscription

Hi,

I would like to renew my developer subscription but when I try to, the $50 discount is not reflected in PayPal or 2Checkout. They still indicate a $298 payment instead of $248. What could I be doing wrong?
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Old 05-05-2011, 05:52 AM   #2 (permalink)
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the renewal must be done from member portal , not main sales page
Youjoomla Signup
and select the one from Customer specials tab
here is direct link
Youjoomla Signup
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Old 05-05-2011, 06:16 AM   #3 (permalink)
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Quote:
Originally Posted by neo View Post
the renewal must be done from member portal , not main sales page
Youjoomla Signup
and select the one from Customer specials tab
here is direct link
Youjoomla Signup
Hello,
I've been trying it since eysterday, but it doesn't works. Is this discount only for one year? Because I have been a member for three years. I had discount last year, maybe it shouldn't belong to every other year!? I don't know, but can you write me back ASAP. My membership expires today.

Thank you so.
Trebor
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Old 05-05-2011, 07:12 AM   #4 (permalink)
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try now , you had expired subscription and used discount once.
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Old 05-05-2011, 08:47 AM   #5 (permalink)
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Now it worked! Thank you very much for your help.
Best regards
Trebor
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Old 01-17-2012, 12:42 AM   #6 (permalink)
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Question Subscription renewal discount

I have same problem, i tried until my subscription expired now im stranded. I tried to contact the sales directly but got no responce.
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Old 01-17-2012, 10:14 PM   #7 (permalink)
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Quote:
Originally Posted by younex View Post
I have same problem, i tried until my subscription expired now im stranded. I tried to contact the sales directly but got no responce.
Can you please send email again we do not have anything from you and do not forget to add your username
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Old 02-19-2012, 09:16 AM   #8 (permalink)
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Quote:
Originally Posted by neo View Post
the renewal must be done from member portal , not main sales page
Youjoomla Signup
and select the one from Customer specials tab
here is direct link
Youjoomla Signup

I did this, paid the 245 USD but still have no access to the templates, i dont know if this was update or upgrade because i had a developer package from the begginning. Ive been locked out for about 2 months now.
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Old 02-19-2012, 09:20 AM   #9 (permalink)
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Now its working, i had to logout of the system.
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Old 02-19-2012, 09:34 AM   #10 (permalink)
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That is a good rule
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