[SOLVED] single purchase to membership upgrade

usmcmuse · 08-08-2010, 04:27 PM

Hello all, I was wondering if its possible to pay $20 after purchasing a $35 template, to upgrade. I'd love to use the demo material with the template

jaycburton · 08-08-2010, 04:59 PM

Hi - Please read the final post in this thread: http://www.youjoomla.com/joomla_supp...working-2.html

usmcmuse · 08-08-2010, 05:49 PM

Thank you. The payment and transaction ID has been sent.
Also, I once again want to thank you for your fantastic customer support.

jaycburton · 08-08-2010, 05:52 PM

Hi - You are welcome. I will close this thread as resolved.

Please note that it might take several hours for your new status to reflect. The support team does not typically perform these upgrades, and so must wait for an administrator to do them. Rest assured it is a priority for them.

jaycburton · 08-08-2010, 06:46 PM

@ usmcmuse I received word that your upgrade payment has been received and is being processed. Within a few hours, the system should reflect you as a Silver member, and you can take advantage of the benefits at that membership level. Cheers!

08-08-2010, 04:27 PM	#1 (permalink)
usmcmuse Unlicensed Join Date: Aug 2010 Location: NC Posts: 18	[SOLVED] single purchase to membership upgrade Hello all, I was wondering if its possible to pay $20 after purchasing a $35 template, to upgrade. I'd love to use the demo material with the template

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08-08-2010, 04:59 PM	#2 (permalink)
jaycburton Senior Member Join Date: Nov 2008 Location: Atlanta, GA US Posts: 2,460	Hi - Please read the final post in this thread: http://www.youjoomla.com/joomla_supp...working-2.html

08-08-2010, 05:49 PM	#3 (permalink)
usmcmuse Unlicensed Join Date: Aug 2010 Location: NC Posts: 18	Thank you. The payment and transaction ID has been sent. Also, I once again want to thank you for your fantastic customer support.

08-08-2010, 05:52 PM	#4 (permalink)
jaycburton Senior Member Join Date: Nov 2008 Location: Atlanta, GA US Posts: 2,460	Hi - You are welcome. I will close this thread as resolved. Please note that it might take several hours for your new status to reflect. The support team does not typically perform these upgrades, and so must wait for an administrator to do them. Rest assured it is a priority for them.

08-08-2010, 06:46 PM	#5 (permalink)
jaycburton Senior Member Join Date: Nov 2008 Location: Atlanta, GA US Posts: 2,460	@ usmcmuse I received word that your upgrade payment has been received and is being processed. Within a few hours, the system should reflect you as a Silver member, and you can take advantage of the benefits at that membership level. Cheers!