[SOLVED] How Can I Upgrade My Membership???

TRONIX · 02-05-2010, 10:49 PM

I recently purchased a template, but found it doesn't come with everything in the demo. So I would like to upgrade my membership to be able to download the extensions that go with the template. However, I want to use the amount I paid for the template as a discount on the purchase of a full membership. How can I do this? Thanks.

orion_ · 02-06-2010, 05:48 AM

Quote:

Originally Posted by TRONIX

I recently purchased a template, but found it doesn't come with everything in the demo. So I would like to upgrade my membership to be able to download the extensions that go with the template. However, I want to use the amount I paid for the template as a discount on the purchase of a full membership. How can I do this? Thanks.

Hello

I we answered your question regarding this yesterday in your first post

Did you not post this question here?
Billings - Customer Support

Please do, and you should be able to see this upgrade option under Your Subscriptions, on the front page of YouJoomla where you login

But first things first, you must contact billings

TRONIX · 02-06-2010, 09:38 AM

Quote:

Originally Posted by orion_

Hello

I we answered your question regarding this yesterday in your first post

Did you not post this question here?
Billings - Customer Support

Please do, and you should be able to see this upgrade option under Your Subscriptions, on the front page of YouJoomla where you login

But first things first, you must contact billings

Yes, I did write to billing (before I made that post). Currently the only upgrade option I see allows me to upgrade, but at the normal upgrade price, and not at the discounted price. That is my concern, and that is why I have made this post. I will wait to see if anything else changes on the homepage to allow me to upgrade at the discounted price. For now, the only thing under my Subscriptions is "Useful Links" and that too shows no upgrade option for the discounted price. So I will continue to wait. Thank you.

orion_ · 02-06-2010, 09:53 AM

To make it clear, what membership level were you going to upgrade to?

Read carefully what is included in each one.

TRONIX · 02-06-2010, 10:06 AM

Quote:

Originally Posted by orion_

To make it clear, what membership level were you going to upgrade to?

Read carefully what is included in each one.

3 Months YouJoomla Silver
($55.00 for 3 months)
YOU ARE PURCHASING
3 Months access to Joomla Club downloads area.
Forum Support.
Copyright removal not included.
1 domain limit

I simply want to be able to download the components that are shown in the H-connect template demo. So I assume this membership will allow that since it includes "Joomla Club downloads area."

orion_ · 02-06-2010, 03:07 PM

Hi

You can send the difference via paypal to youjoomlallc@gmail.com
and you will get your upgrade...

02-05-2010, 10:49 PM	#1 (permalink)
TRONIX Unlicensed Join Date: Feb 2010 Posts: 5	[SOLVED] How Can I Upgrade My Membership??? I recently purchased a template, but found it doesn't come with everything in the demo. So I would like to upgrade my membership to be able to download the extensions that go with the template. However, I want to use the amount I paid for the template as a discount on the purchase of a full membership. How can I do this? Thanks.

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02-06-2010, 09:53 AM	#4 (permalink)
orion_ Support Team Join Date: Nov 2008 Location: Ice & Fire Posts: 2,562	To make it clear, what membership level were you going to upgrade to? Read carefully what is included in each one.

02-06-2010, 03:07 PM	#6 (permalink)
orion_ Support Team Join Date: Nov 2008 Location: Ice & Fire Posts: 2,562	Hi You can send the difference via paypal to youjoomlallc@gmail.com and you will get your upgrade...